Where are we based?
Our Store and Massive appliance Warehouse is in Geebung Brisbane.
Our delivery drivers are based in Geebung Brisbane but we also use couriers to deliver to your door.
How are shipping costs calculated?
Shipping costs are calculated based on shipping method (air, sea or land) and product weight / volume. We try our best to match you with one which is affordable and economical. For more details on how shipping costs are calculated, please contact us directly.
What is Buyer Protection?
Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.
You are protected when:
- The item you ordered did not arrive within the time promised by the seller.
- The item you received was not as described.
- The item you received that was assured to be genuine was not as advertised.